Privacy policy

1. Introduction

The Skills Academy Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of

the children and families and schools who use our football skills & multi-sports & PE delivery

services.

This Privacy Policy explains how we collect, use, store, and protect personal information in

accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act

2018, and other applicable laws.

By enrolling a child in our programmes, using our website, or communicating with us, you agree to

the terms outlined in this policy.

2. Who We Are

The Skills Academy Ltd

Address: Unit 2, Tripes Farm Business Park, Orpington BR6 7RS

Email: info@skillsacademyltd.com

Telephone: 01689 828385

Data Protection Lead: Mike Delaney

We act as the Data Controller for the personal information we collect.

3. What Personal Data We Collect

We may collect and process the following information:

3.1 Child Information

 Full name

 Date of birth / age

 Medical information relevant to participation (e.g., allergies, injuries)

 School attending

 Football Club and position played

 Emergency contact details

 Performance or progress notes (optional)

3.2 Parent/Guardian Information

 Full name

 Contact details (address, email, phone number)

 Payment information (processed securely through third-party payment providers)

 Consent and communication preferences

3.3 Website and Digital Use

 IP address and device information

 Cookies and usage analytics

 Online booking and enquiry submissions

4. How We Use Personal Data

We use collected information to:

 Register children for training sessions and activities

 Provide safe and appropriate coaching

 Communicate about sessions, cancellations, updates, and events

 Respond to enquiries and provide customer support

 Process payments and manage accounts

 Obtain parental consent for photography or video use

 Comply with legal or safeguarding obligations

 Improve our services and website

We only process data when we have a valid lawful basis.

5. Lawful Bases for Processing

We rely on the following lawful bases under UK GDPR:

 Contract – to provide football coaching services.

 Legal Obligation – safeguarding, health & safety, tax record keeping.

 Consent – e.g., use of photos/videos for marketing.

 Legitimate Interests – running and improving our programmes in ways that do not override

your rights.

6. How We Store and Protect Data

We take appropriate technical and organisational measures to keep information secure, including:

 Encrypted digital storage

 Secure access controls

 Staff training in data protection

 Restricted sharing on a need-to-know basis

We do not store payment card details.

7. Data Sharing

We do not sell personal data.

We may share data only with:

 Coaching staff (for child safety and session delivery)

 Payment processors (e.g., Active Networks Camp & Class manager)

 IT service providers

 Emergency services (when required for safeguarding or medical situations)

All third-party providers are required to comply with UK data protection laws.

8. Photos and Videos

We may take photos or videos during sessions for:

 Progress monitoring

 Promotional materials

 Social media or website content

We will only use images of children with explicit parental/guardian consent. You may withdraw

consent at any time.

9. Retention Periods

We keep personal data only as long as necessary:

 Child/parent records: up to 6 years after participation ends (for insurance & legal purposes)

 Medical or incident reports: up to 20 years

 Marketing consent (photos/videos): Until consent is withdrawn

 Financial records: 6 years (legal requirement)

10. Parents’ and Guardians’ Rights

Under UK GDPR, you have the right to:

 Access your or your child’s personal data

 Request correction or deletion

 Restrict or object to processing

 Withdraw consent

 Request data portability

 Make a complaint to the ICO

Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise your rights, contact us at: info@skillsacademyltd.com

11. Children’s Data

We handle children’s information with extra care.

Consent for processing children’s data is always obtained from a parent or legal guardian.

12. Cookies

Our website may use cookies for:

 Functionality

 Analytics

 Performance improvements

You can manage cookie preferences through your browser settings. For full details, see our Cookie

Policy (if separate).

13. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on our website with an updated

“Last Updated” date. Significant changes will be communicated directly when appropriate.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle personal data, please

contact us:

The Skills Academy Ltd

Email: info@skillsacademyltd.com

Address: Unit 2 Tripes Farm, Orpington BR6 7RS

Phone: 01689 828 385